Healthcare Technology Featured Article

November 23, 2010

Healthcare Technology and News: IBM, ActiveHealth Management and Medens Deliver Cloud Services in Puerto Rico


IBM, ActiveHealth Management and Medens Corporation entered into an agreement to deliver cloud services, which will facilitate physicians share and exchange actionable health information in order to make more accurate decisions about patient care in Puerto Rico.

According to the agreement, Medens Corp. will provide the cloud-based IBM and ActiveHealth Management solution for collaborative care with the cloud-based SOAPware EMR+Practice Management System as the foundation of its own offering called the Medens Cloud.

The Medens Cloud provides a suite of services that allows doctors to easily manage all their medical and financial data for a more productive, efficient practice. It also facilitates better exchange of patient information and delivers intelligent clinical decision support to improve patient care. Medens will make this available throughout Puerto Rico to the island's 11,000 physicians.

In a press release, Orlando Fiallo, president, Medens Corporation, said, "The Medens Cloud will not only provide the physicians and patients of Puerto Rico access to important new health information technology, but also the tools to redesign the way they deliver care to support emerging accountable care and patient-centered medical home models. This is the type of care that will truly transform our healthcare system in Puerto Rico and allow physicians to be reimbursed based on the quality of care, not simply the number of procedures performed."

The solution for collaborative care works by gathering patient health data from multiple sources to create a detailed patient record. It then runs that data through the ActiveHealth CareEngine and delivers clinical decision support that provides physicians with information to improve patient care.

With all healthcare data and IT resources managed in a secure cloud environment, the system will enable the coordination of patient care among teams so doctors, nurses, nurse practitioners, aides, therapists and pharmacists can more easily access, share and address information about patients from a single source.

The solution enables patients to keep and view a secure personal health record, communicate with their provider in a secure Web-based portal and via e-mail, as well as stay up to date on their medical history and current medications.

Gregory Steinberg, M.D., president and CEO of ActiveHealth Management, said, "This partnership enables physicians in Puerto Rico to employ a model of care that helps patients and their care teams to work together to improve health care outcomes.”

The medical home and accountable care models focus on changing how healthcare providers are reimbursed for their services by encouraging collaboration among the patient and their caregivers, and helping patients maintain good health and control chronic illnesses like diabetes and asthma.

The Medens Cloud system may allow physicians to qualify for stimulus funds for the adoption and meaningful use of electronic medical records by incorporating the certified SOAPware EMR and practice management software to allow the practice to track charts, charges, payments and adjustments and see the financial status of patient accounts. 

Robert Merkel, vice president and healthcare industry leader, IBM Global Business Services, said, "Improving patient care starts with creating a more connected health system and making it easier for caregivers to coordinate around their patients' needs. There is real opportunity to create smarter, more efficient healthcare throughout Puerto Rico and the work underway there is a model for the rest of the nation."


Sujata Garud is a HealthTechZone freelancer with three years of writing/editing experience and two years of market research experience. As an editor she has covered the IT, electronics, banking, pharma, construction, mining and healthcare industries. To see more of her articles, please visit her columnist page.

Edited by Jaclyn Allard

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